Christmas White Chocolate Olivia the Bear

Standard UK delivery is FREE on orders over £25.

Standard delivery (for orders under £25) in the UK is £3.50 and is sent by Royal Mail Tracked 48. The expected standard delivery time is 3 to 5 working days from your order being placed.

Sorry, we only ship to the UK.

For more information, see our delivery page.

Carbon Offsetting

You have the option to quickly and easily carbon offset each order you place on our website via our integration with our friends at Ecocart.

Recycled Packaging

All of our packaging is made from recycled plastic. It is never single-use and can be recycled alongside your other plastics.

Zero Waste

Our factories and HQ send zero waste to landfill.

Shipping

The protective packing we use to protect your order is made from corn starch and will dissolve in water.

Rainforest Alliance

We use Rainforest Alliance cocoa beans which is the world’s largest scale initiative to drive more sustainable cocoa farming. Key priorities of the cocoa strategy are assurance, shared responsibility, supply chain transparency & profitability and resilience.

Allergens

Is your chocolate dairy free?
Yes, all of our chocolates are certified dairy free.

Is your chocolate lactose free?
Yes, all of our chocolates are certified lactose free.

Is your chocolate gluten free?
Yes, all of our chocolates are certified gluten free.

Is your chocolate soya free?
Yes, all of our chocolates are certified soya free.

Is your chocolate nut free?
While we're not a certified nut free facility, we have strict allergen controls on site, we operate a dedicated ‘Free From’ chocolate production facility, we do not handle any allergens. All raw material suppliers are risk assessed to ensure that there are no allergen cross-contamination risks in the supply chain.

Is your chocolate vegan?
Yes, all of our chocolates are made in an ethical factory that does not use or handle any animal products.

Orders

Can I cancel my order?
Once your transaction is complete and we begin processing your order it cannot be cancelled.

Can I change my order?
Once your transaction is complete and we begin processing your order it cannot be changed.

Can I return my order?
Because our products are food, we cannot accept any returns.

Delivery

What are my shipping options?
Please see our delivery page for more information regarding your shipping options.

Do you offer international shipping?
We don't currently offer international shipping. Shipping is available to UK addresses only.