Cookies Policy

Last updated: February 26, 2026

1. Introduction

This Cookies Policy explains how Moo Free Ltd (“we”, “us”, “our”) uses cookies and similar technologies on our Shopify-powered website.

We use cookies in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

This Cookies Policy should be read alongside our Privacy Policy, which explains how we process personal data more generally.

2. What Are Cookies?

Cookies are small text files placed on your device (computer, smartphone or tablet) when you visit a website. They help websites function correctly, improve performance, and provide information to website owners.

Cookies may be:

  • Session cookies: Deleted when you close your browser
  • Persistent cookies: Stored on your device until they expire or are deleted

Cookies may be set by us (first-party cookies) or by third parties whose services we use (third-party cookies).

3. Categories of Cookies We Use

A. Strictly Necessary Cookies

These cookies are essential for the operation of our website and to provide services you explicitly request. They cannot be switched off in our systems.

They allow you to:

  • Navigate the website
  • Add items to your basket
  • Complete purchases securely
  • Maintain account sessions
  • Prevent fraud and maintain security

These cookies are permitted under PECR without prior consent because they are necessary to provide the service you request.

Examples include Shopify cookies used to:

  • Remember items in your cart
  • Enable secure checkout
  • Maintain login sessions
  • Protect against fraudulent activity

B. Functional Cookies

Functional cookies allow the website to remember choices you make, such as:

  • Language or region
  • Account preferences

Where functional cookies are not strictly necessary for the operation of the website, they are only placed with your consent.

C. Analytics and Performance Cookies

Analytics cookies help us understand how visitors use our website. They collect information such as:

  • Pages visited
  • Time spent on pages
  • Navigation paths
  • Device and browser type

We use Shopify’s built-in analytics tools and, where enabled, may use third-party analytics services.

Analytics cookies are only placed with your consent.

D. Marketing and Advertising Cookies

Marketing cookies are used to:

  • Measure the effectiveness of advertising campaigns
  • Show relevant products or advertisements on third-party platforms
  • Track interactions across websites

These cookies may be set by Shopify apps or third-party marketing services integrated with our store.

Marketing cookies are only placed with your consent.

4. Shopify and Third-Party Cookies

Our website is hosted on the Shopify e-commerce platform. Shopify places certain cookies on our behalf to enable core website functionality, security, and analytics.

In addition, third-party services integrated into our store (such as payment providers, analytics providers, or marketing platforms) may place cookies through our website.

While these third parties may set cookies, we remain responsible for ensuring that cookies used via our website comply with applicable data protection law.

Further information about Shopify’s use of cookies is available in Shopify’s own privacy and cookie documentation.

5. Cookies and Personal Data

Some cookies collect information that may constitute personal data under UK GDPR, such as:

  • IP address
  • Online identifiers
  • Device identifiers
  • Browsing behaviour

Where cookies process personal data, that data is handled in accordance with our Privacy Policy and applicable data protection legislation.

6. How We Obtain Consent

When you first visit our website, you will be presented with a cookie banner that allows you to:

  • Accept all cookies
  • Reject non-essential cookies
  • Manage your cookie preferences

Non-essential cookies (including analytics and marketing cookies) are not placed unless you provide consent.

You may change or withdraw your consent at any time using our cookie preference tool.

7. Managing Cookies Through Your Browser

Most web browsers allow you to manage cookies through their settings. You can usually:

  • View cookies stored on your device
  • Delete cookies
  • Block cookies from specific websites
  • Block all cookies

Please note that disabling strictly necessary cookies may affect the functionality of our website, including the ability to complete purchases.

8. Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legal requirements, or our Shopify store configuration.

Any updates will be published on this page, and the “Last updated” date will be revised accordingly.

9. Contact Us

If you have any questions about our use of cookies or data protection matters, please contact us using the details provided in our Privacy Policy.